Ubumfihlo bakho bubalulekile kithi. Le nqubomgomo ichaza ukuthi iNexaEsim iqoqha kanjani, isebenzisa kanjani, ivikele futhi yabelane ngolwazi lwakho siqu lapho usebenzisa iwebhusayithi yethu nezinsizakalo ze-eSIM.
Siqoqa lezi zigaba zolwazi ukuze sinikeze, sigcine, futhi sithuthukise izinsizakalo zethu:
Siqoqa kuphela ulwazi oludingekayo ukuze siqedele ama-oda, sinikeze ukwesekwa, futhi sithuthukise izinsizakalo zethu. Siya cha qoqela idatha eyimfihlo yomuntu efana nezincwadi zikahulumeni, ubunikazi bomzimba (biometrics), noma ulwazi lwezempilo.
Sisebenzisa ulwazi esiluqoqa ngezizathu ezilandelayo:
| Inhloso | Imininingwane |
|---|---|
| Ukucubungula ama-Oda | Ukucubungula ukuthengwa kwakho kwe-eSIM, ukuletha ama-QR code nge-imeyili, ukuphatha i-akhawunti yakho, ukuphatha izinkokhelo, kanye nokuthumela ukuqinisekiswa koku-oda nemiyalelo yokufaka. |
| Ukusekela Ikhasimende | Ukuphendula imibuzo yakho, ukuxazulula izinkinga zokuqalisa i-eSIM noma zokuxhumeka, ukucubungula izicelo zokubuyiselwa imali, nokunikeza usizo lwezobuchwepheshe. |
| Ukuxhumana | Ukuthumela izaziso ezibalulekile eziphathelene nesevisi ezifana nezibuyekezo zama-oda, izinguquko zenqubomgomo, nezixwayiso zokuphepha. Singathumela futhi ukuxhumana kokukhangisa ngemvume yakho, ongakukhetha ukukususa noma kunini. |
| Ukuhlaziywa & Ukwenza ngcono | Ukuhlaziya ithrafikhi yewebhusayithi nokuziphatha komsebenzisi ukuze sithuthukise ipulatifomu yethu, sisebenzise ulwazi lomsebenzisi kahle, sithole amathrendi, sivimbele ubugebengu, futhi siqinisekise ukuthembeka kwesevisi. |
| Ukuhambisana Nezomthetho | Ukuhambisana nemithetho, imithethonqubo, nezinqubo zomthetho ezisebenzayo. Ukuphendula izicelo ezisemthethweni ezivela ezigunyazweni zikahulumeni. |
Asidayisi noma siqashi ulwazi lwakho siqu kunoma yiliphi iqembu lesithathu. Futhi asisebenzisi idatha yakho ngokukhangisa ngokuziphatha noma ngenhloso yokukhangisa kabusha.
Sabelana ngolwazi lwakho siqu kuphela ngendlela encane edingekayo nalezi zigaba zabanye ababambiqhaza:
Asisoze sithengise, sokuqashe, noma sidayise idatha yakho siqu ezinkampanini zangaphandle ngezinjongo zabo zokumaketha.
Sithatha ukuvikeleka kolwazi lwakho siqu ngokungathi sína futhi sisebenzisa izinyathelo zobuchwepheshe nezokuhleleka ezifanele ukuvikela, kuhlanganise:
Isimemezelo: Ngesikhathi sizama ukuvikela ulwazi lwakho siqu, akukho ndlela yokudlulisa nge-inthanethi noma yokugcinwa kukagesi eqinisekisiwe ngokuqinisekile. Asikwazi ukuqinisekisa ukuphepha okuphelele kodwa sizibophezele ekulandeleni izindlela ezinhle kakhulu embonini.
Sigcina ulwazi lwakho siqu kuphela isikhathi esidingekayo ukuze siqedele izinhloso lapho lwaqoqwa khona, kuhlanganise:
Lapho idatha yomuntu ingasadingeki, izosuswa ngokuphepha noma ingenisiwe ngendlela yokuthi ingasaxhunyiwe nawe. Ungacela ukususwa kusenesikhathi njengoba kuchazwe esigabeni Sakho SamaLungelo ngezansi.
Kuncike endaweni ohlala kuyo kanye nemithetho evikelayo yedatha esebenzayo, ungase ube namalungelo alandelayo maqondana nolwazi lwakho siqu:
Ungacela ikhophi yedatha yomuntu esinayo ngawe.
Ungacela ukuthi silungise noma yiluphi ulwazi lomuntu olungelona iqiniso noma olungaphelele.
Ungacela ukuthi sisuse idatha yakho yomuntu siqu, ngokuhambisana nezimfuneko zomthetho zokugcinwa.
Ungaphuma ezinxaxheni zokukhangisa nganoma yisiphi isikhathi ngokuchofoza "unsubscribe" ema-imeyili ethu noma uxhumane nathi.
Amalungelo angeziwe angafaka ilungelo lokunciphisa ukucutshungulwa, ilungelo lokudluliselwa kwedatha, nelungelo lokuhoxisa imvume (ngaphandle kokuthinta ubuqotho bocutshungulwa obwenziwe ngaphambilini).
Ukuze usebenzise noma yiliphi lamalungelo, sicela uxhumane nathi ku- support@nexaesim.com. Ngenxa yezokuphepha, singase sidinge ukuqinisekiswa kobunikazi ngaphambi kokucubungula isicelo sakho. Sizophendula zonke izicelo ezisemthethweni phakathi nezinsuku ezingama-30.
Izinsiza zeNexaEsim aziqondiswe kubantu abangaphansi kweminyaka engu-16 (noma iminyaka ephansi edingwa umthetho endaweni yakho). Asiqoqi, asiceli, noma sicubungule ngokuqonda ulwazi lomuntu oluvela ezinganeni.
Uma ungumzali noma umqaphi futhi ukholelwa ukuthi ingane yakho isinikeze ulwazi lomuntu, sicela uxhumane nathi ngokushesha ku- support@nexaesim.com . Uma siqinisekisa, sizosusa ngokushesha lolo lwazi emarekhodini ethu.
Njengomhlinzeki we-eSIM womhlaba wonke osebenzela amakhasimende emazweni angaphezu kuka-200, ulwazi lwakho lomuntu lungadluliselwa futhi lucutshungulwe emazweni angahlali kuwo. Lawa mazwe angase abe nemithetho yokuvikelwa kwedatha ehlukile kunaleyo endaweni yakho.
Lapho sidlulisa idatha kwamanye amazwe, sithatha izinyathelo ezifanele zokuvikela ukuthi ulwazi lwakho lomuntu luhlale luvikelekile, okuhlanganisa:
Ngokusebenzisa izinsiza zethu, uyavuma futhi uyavuma ukudluliselwa nokucutshungulwa kwedatha yakho yomuntu ezindaweni ngaphandle kwezwe ohlala kulo njengoba kuchazwe kule nqubomgomo.
Singavuselela le Nqubomgomo Yobumfihlo ngezikhathi ezithile ukuveza izinguquko ezenzweni zethu, ubuchwepheshe, izimfuneko zomthetho, noma ezinye izici. Lapho senza izinguquko:
Sikhuthaza ukuba ubuke le Nqubomgomo Yobumfihlo ngezikhathi ezithile ukuze uhlale wazi ngokuthi sivikela kanjani ulwazi lwakho.
Uma unemibuzo, ukukhathazeka, noma izicelo maqondana nale Nqubomgomo Yobumfihlo noma nokuphathwa kolwazi lwakho siqu, sicela uxhumane nathi:
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