Imiqathango ye Nkonzo

2. IiNkcazelo

Ukuhambelana kweZixhobo — NexaEsim ibonelela ngeeplan zokuhamba ze-eSIM ezihlawulwayo zedatha ngaphezu kwamazwe angama-200 kunye neenkalo kwihlabathi liphela. Ii-eSIM zethu zizonikezelwa ngokwedijithali njengeeQR code

azithunyelwa iiSIM zibonakalayo. Ii-plan ze-eSIM zenzelwe ngokukodwa unxibelelwano lwedatha yeselula

ngexesha lokuhamba kwamanye amazwe. Ezinye iiplani zinokubandakanya amandla evozwi kunye neSMS apho kucacisiwe kwiphepha leemveliso.

• Iimfuno zokuHambelana kwesixhobo Isixhobo sakho kufuneka sibe " kunye no sihambelana ne-eSIM sikhululekile kwi-carrier
• (asingavalwanga kumthwali othile weselula)."Iyonke umthwalo wakho kukuqinisekisa ukuba isixhobo sakho sixhasa i-eSIM ngaphambi kokubeka iodolo.
• Ukungahambelani kwesixhobo akucatshangelwa njengophawu lwephutha kwiNexaEsim kwaye ayifanele ukufumana imali ebuyiselwa.

Nceda ujonge Uluhlu lweZixhobo ezihambelana ne-eSIM phambi kokuthenga ukuqinisekisa ukuba isixhobo sakho siyaxhaswa.

Onke amaxabiso kwiwebhusayithi yeNexaEsim aboniswa nge iUnited States Dollars (USD) zibandakanya zonke iifizi ezisebenzayo ngaphandle kokuba zitshiweyo ngenye indlela. Iitaxes okanye imirhumo ebekwe kwingingqi yakho, ukuba ikhona, zisempilweni yakho.

Iindlela zokuhlawula ezamkelweyo

• PayPal — kubandakanya intlawulo ngekhadi lekhredithi/ledebhiti ngePayPal
• Ukudluliselwa kwebhanki — xa ziyafumaneka, njengoko kuboniswe ngexesha lokuhlawula

Yonke inkqubo yokucubungula intlawulo iyenziwa ngabanikezeli bentlawulo abangabathathu abathembekileyo. NexaEsim ayigcini ngqo iinkcukacha zakho zegqibeleleyo zekhadikhredithi.

I-odolo ithathwa iqinisekisiwe kuphela emva kokuba sifumene ukuqinisekiswa kwentlawulo okuphumeleleyo kumphathi wentlawulo. Sigcina ilungelo lokulungisa amaxabiso nangaliphi na ixesha ngenxa yeemeko zentengiso; nangona kunjalo, utshintsho lwamaxabiso akucatshangelwa luya kuchaphazela ii-odolo ezikhokeleleke sele zihlawulwe ngempumelelo.

Iingxabano zentlawulo

Ukuba ukholelwa ukuba intlawulo ayichananga, kufuneka usazise ngokubhaliweyo ku support@nexaesim.com ngaphakathi kwe 7 iintsuku kumhla wothengiselwano, ubonelela nge-ID ye-odolo yakho kunye nenkcazelo eneenkcukacha yengxabano. Izimali ezingangqunyiweyo ziyaqhubeka zifuneka kwaye zikhokhwe.

Ngenxa yokuba ii-eSIM ziziimveliso zedijithali ezithunyelwa ngombane, imiqathango elandelayo yokurhoxiswa kunye nobuyiselo-mali iyasebenza:

• Ngaphambi kokuhanjiswa kwekhowudi ye-QR: Ungarhoxisa i-odolo yakho simahla nanini na ngaphambi kokuba ikhowudi ye-QR ye-eSIM ithunyelwe kwi-imeyile yakho. Imbuyiselo epheleleyo iya kukhutshwa ngeendlela zokuhlawula ezazisetyenzisiwe.
• Emva kokuhanjiswa kwekhowudi ye-QR: Ukurhoxiswa ngokubanzi akwamkelwanga xa ikhowudi ye-QR sele ihanjisiwe, njengoko imveliso yedijithali isenzekile.
• Ukufaneleka kombuyiselo-mali: Iimbuyiselo-mali ziyafumaneka kuphela kwiimeko apho i-eSIM inempazamo eqinisekisiweyo ebangelwa yiNexaEsim engeyakusonjulwa emva kokuba usebenzisane nemiyalelo yokulungisa ingxaki evela kwiqela lethu lenkxaso yezobugcisa.
• Indlela yombuyiselo-mali: Iimbuyiselo ezivunyiweyo ziqhutyelwa ngemethontsho yokuqala yokuhlawula ngaphakathi ukuya kuthi ga kwi 10 iintsuku zokusebenza. Naluphi na imali yebhanki okanye ephakathi-mali ekhutshiweyo ngexesha lenkqubo yombuyiselo ayisekelwe kulo NexaEsim.

Ukuze ufumane iinkcukacha ezipheleleyo, nceda uhlolisise i Umbutho weMbuyiselo. Ukuze ucela umbuyiselo, qhagamshelana nathi kwi support@nexaesim.com ngenkcazelo ye-odolo yakho, imodeli yesixhobo, kunye nezikrini-skrin zeengxaki.

Ngokusebenzisa iinkonzo zethu ze-eSIM, uyavuma ukuzisebenzisa ngokunzulu nangokusemthethweni. Kufuneka akucatshangelwa:

• Usebenzise inkonzo nganoma yintoni engeyomthetho, enenkohliso, okanye enobungozi
• Zama ukuphazamiseka, ukuvimbela, okanye ukuphazamisa ingqalasizinda yenethiwekhi okanye ukufikelela kwabanye abasebenzisi
• Sebenzisa inkonzo ukusasaza i-spam, i-malware, okanye nayiphi na into enobungozi
• Thengisa kwakhona, wabelane kwakhona, okanye wenze inzuzo yorhwebo ngeenkonzo ze-eSIM ngaphandle kwegunya elibhaliweyo langaphambili
• Bambelela ekusebenziseni ngokungaqhelekanga okanye ngokugqithisileyo ngenjongo yokuxhaphaza inkonzo (umz., ukuqhuba iiseva, ukumba i-cryptocurrency, okanye imisebenzi efana nale ngaphezulu kwedatha yeselula)
• Phule amalungelo empahla enengqiqo okanye ubumfihlo bomntu wesithathu
• Nxiba okanye zama ukudlula nayiphi na imigaqo yokusetyenziswa ngokufanelekileyo okanye imida yezobugcisa

NexaEsim igcina ilungelo lokuba ime suswe okanye iqhawulwe inkonzo yakho ye-eSIM ngokukhawuleza nangaphandle kwesaziso sangaphambili ukuba sifumanisa nantoni na ephula lo Mgaqo wokuSetyenziselwa oMkelwayo. Akuyi kubakho mbuyiselo enikwayo kwezi meko.

NexaEsim isebenzisana nababoneleli bendawo beenkonzo zeselula nabaphathi benethiwekhi kwilizwe ngalinye oya kulo ukwenzela ukuhanjiswa konxibelelwano lwe-eSIM. Nceda uqaphele oku kulandelayo:

• Ukwembulwa kwenethiwekhi kuxhomekeke elizweni nakwingingqi kwaye kusekwe kwisiseko senkonzo yomphathi wendawo. Iimephu zokufikelela ezibonelelwa kwiwebhusayithi yethu ziimvavanyo kwaye azifanele ziqinisekise ukufumaneka komqondiso kuwo onke amaziko.
• Isantya sedatha (4G/LTE, 5G apho ikhona) sichaphazeleka zizinto ezingaphantsi kolawulo lwethu, kubandakanya indawo yeendawo, isithwathwa senethiwekhi, imeko yemozulu, ukuphazamisa izakhiwo, kunye neekhowudi zesixhobo.
• Ezinye izicwangciso zinokuphantsi kwe Umgaqo woSetyenziso oFanelekileyo (FUP) imida eyimiselweyo ngumphathi wendawo, emva koko isantya sinokuncitshiswa kude kube sekupheleni kwexesha lobunyani.
• Umsebenzi we-Hotspot/tethering uxhomekeke kwisicwangciso esithile kwaye mhlawumbi awufumaneki kuwo onke iimveliso ze-eSIM.

NexaEsim inika inkonzo "njengoko injalo" kwaye ayiqinisekisi ukusilela kwesikhubekiso, ukungabi neengxaki, okanye ukusebenza ngesantya esithile. Umehluko wokufikelela kunye nesantya uyinxalenye yeemfuno zenethiwekhi zeselula kwaye akuyi kubangela isizathu sokuqinisekisa umbuyiselo.

Ngobuninzi obuvunywa ngumthetho osebenzayo:

• NexaEsim iya akucatshangelwa ukuba noxanduva lwantoni na engeyiyo ngqo, engalindelekanga, ekhethekileyo, enengxaki okanye enzonzobila, kuquka kodwa kungapheleli ekulahlekeni kwenzuzo, idatha, amathuba oshishino, okanye igama elihle, evela okanye elinxulumene nokusetyenziswa okanye ukungakwazi ukusetyenziswa kweenkonzo zethu.
• Uxanduva lwethu olupheleleyo lonke kuzo naziphi na iiklimu ezivela ngaphantsi kwala Mia yoBumbano aluyi kudlula kwi imali oyihlawule kuNexaEsim kwingcwangciso ye-eSIM ethile eyiyo intloko yokumangalelwa.
• Asiyi kuba noxanduva nakweluphi na ukungaphumeleli okanye ukubambezeleka ekwenzeni okubangelwa ziziganeko ezingaphantsi kolawulo lwethu esinengqiqo, okubandakanya kodwa kungapheleli kwiziphene zendalo, imfazwe, iintsholongwane, izenzo zikarhulumente, ukusilela kwengqalasizinda yenethiwekhi, ukuphuma komphathi, okanye utshintsho kwimithetho yababoneleli bonke bezithathu (force majeure).

Akukho nto kula Mia yoBumbano eya kususa okanye inciphise uxanduva lwethu kwezo zinto ezingayi kukhutshelwa okanye zincitshiswe phantsi komthetho osebenzayo.

Ubunini bobuchule

Yonke imixholo kwiwebhusayithi yeNexaEsim — kubandakanya kodwa kungaphelelanga kumbhalo, imizobo, iilogo, iimpawu zorhwebo, imifanekiso, isoftware, kunye nezinto zokuyila — yipropathi yeNexaEsim okanye abanikezeli bayo kwaye ikhuselwe ngumthetho wobunini bobuchule osebenzayo. Awunakuphinda uphinde, usasaze, uhlele, okanye wenze imisebenzi ephuma kuyo nayiphi na imixholo yethu ngaphandle kwemvume ebhaliweyo ngaphambili.

Ubumfihlo

Sizinikele ekukhuseleni ulwazi lwakho lomntu. Ukuqokelelwa, ukusetyenziswa, ukugcinwa, kunye nokwabelana ngedatha yakho kulawulwa yiNqubomgomo yoBucala bethu, eba yinxalenye ebalulekileyo yale Mimiselo.

Nceda uhlole i- Inqubomgomo yoBucala ukuze uqonde ukuba siphatha njani ulwazi lwakho lomntu.

NexaEsim igcina ilungelo lokuhlaziya, ukuhlehlisa, okanye ukutshintsha le Mimiselo nangaliphi na ixesha ukuze zibonise utshintsho kwimveliso zethu, iimfuno zomthetho, okanye iindlela ezilungileyo zeshishini.

Xa senza utshintsho, iMimiselo ezihlaziyiweyo ziya kushicilelwa kule phepha kunye nomhla omtsha othi "Luhlaziyiwe okokugqibela". Ngotshintsho olubalulekileyo, sinokukwazisa ngetyala nge-imeyile apho kunokwenzeka.

Ukuqhubeka kwakho nokusebenzisa iinkonzo zeNexaEsim emva komhla wokusebenza kwanoma yiziphi iMimiselo ezilungisiweyo kuthetha ukwamkelwa kwakho kweMimiselo ezihlaziyiweyo. Ukuba awuvumelani notshintsho, kufuneka uyeke ukusebenzisa iinkonzo zethu.

Ukuba unayo nayiphi na imibuzo, ukukhathazeka, okanye izicelo malunga nale Mimiselo yeNkonzo, nceda ungathandabuzi ukuqhagamshelana nathi:

Unokufumana nolunye ulwazi oluluncedo kwi- Umbutho weMbuyiselo, Inqubomgomo yoBucala, kwaye Imibuzo Ebuzwa Rhoqo